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Business

COVID-19 pandemic will drive even more people to bank digitally

People’s experience with the financial services industry lags behind the experience they receive elsewhere, and the shortcomings are even more apparent during the COVID-19 pandemic, new research from MMR LIVE shows. The findings are included in the forthcoming ExperienceBuilt™ Brand Index from Atlanta-based MMR LIVE. The Index looked at how brands delivered against MMR LIVE’s Eight Principles of Experience Design. The findings are supported by new research from parent company MMR Research Associates, which found
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News

Southeastern Railway Museum celebrating the season with Santa

The Southeastern Railway Museum in Duluth is celebrating the season with a series of events that kick off with Santa’s arrival on Saturday, Nov. 16. Santa will arrive at the museum at 1 p.m. on Saturday, Nov. 16. He will be welcomed again this year by the Jingle Bell Dancers from Duluth’s​ Miss Cindy’s Dance Studio. During the celebration, the museum is offering refreshments, entertainment, letter writing to Santa and an opportunity to take pictures with