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Delta: Expanding first class on domestic flights

ATLANTA — Delta Air Lines today said it plans to make first class service available on all domestic flights longer than 750 miles — or about two and one-half hours of flight time. The service will be effective beginning this fall. “This enhanced service reflects the investment Delta is making in improving the customer experience on the ground and in the air across both our domestic and international network,” Glen Hauenstein, Delta’s executive vice president
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Survey: Some reward programs difficult to cash in

ATLANTA – Airline reward programs sound great in theory. But, the reality is, booking flights with points isn’t as convenient as airlines make it sound. That’s the upshot of a new study from Wisconsin-based IdeaWorks, which publishes the “ezRez Guide to Loyalty Marketing by IdeaWorks.” The publication is touted as the first dedicated to frequent flier programs. In fact, during February and March 2010, the company conducted 6,160 booking queries on 22 frequent flier program
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Delta to resume service between JFK and Haiti

Special to The Travel Trolley Delta Air Lines will resume service between New York’s John F. Kennedy International Airport (JFK) and Port-au-Prince, Haiti, three times weekly beginning April 3, 2010. Service from JFK to Port-au-Prince will expand to five times weekly starting June 10. “As part of a long-standing commitment to the Caribbean basin, Delta looks forward to once again providing multiple travel options that not only connect the tri-state area to Haiti, but will
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Akron-Canton airport has busiest January on record

Special to The Travel Trolley GREEN, Ohio — Record snow and freezing temperatures haven’t cooled things down at Akron-Canton Airport (CAK), the airport announced. Customers from throughout the region helped CAK sizzle this January. Nearly 107,000 passengers traveled to and from CAK during the month, making it the airport’s busiest January of all time. That figure is up 4 percent compared to 2009 and beats the airport’s previous best January by 4,425 passengers which was