Top Opinion – Sightseers' Delight

Lessons from working with a bad boss

April 30, 2019 Todd DeFeo

There are lessons to take from every situation, and that includes the difficult ones, not just the good ones. People also mistake people in positions of power as leaders. They can be and sometimes are, but someone with a title is not necessarily a leader.

Georgia governor cannot say how Patients First Act will help stem infant loss

March 6, 2019 Todd DeFeo

In a recent op-ed in favor of the Patients First Act, Georgia Gov. Brian Kemp highlighted the state’s poor record when it comes to infant mortality.

Please point me in the direction of capable customer service

January 3, 2019 Todd DeFeo

What happened to customer service? Is it so difficult for people today to pretend they have even the slightest level of competence? I am not talking long-term capability; just enough so they can do what they say.

Commentary

Investigators owe Florida voters clarity and transparency

October 24, 2018 Todd DeFeo

Too often, the officials in charge of these investigations keep details close to the vest.

A day for remembering

October 15, 2018 Todd DeFeo

Today is infant loss and remembrance day. It’s a day that shouldn’t have to exist. But, it does.

Commentary

What happens when news isn’t fit to print?

August 14, 2018 Todd DeFeo

There is an argument to be made about how elected officials treat the media. But, publications would be well-served to pay closer attention and take action in their backyards, not just when it is politically expedient nationally.

Commentary

Following the bouncing ball

June 20, 2018 Todd DeFeo

Reporting by it’s very nature is responsive. But it’s not reporting on what people want — that’s PR as the age-old saying goes — it’s about uncovering what people don’t want uncovered.

Why does an infant have to die?

February 7, 2018 Todd DeFeo

There are few words to describe how it feels to lose an eight-day-old. The experience is many things, but fair is hardly one of them.

Commentary

Three ideas for improving the patient experience at Georgia hospitals

February 6, 2018 Todd DeFeo

The state of Georgia has an opportunity to take action and work to prevent the needless deaths of infants in the care of Georgia’s hospitals.

Commentary

Our Hospitals Can Do Better

September 23, 2017 Todd DeFeo

I asked the questions the parent of any eight-day-old who died in the NICU would have asked. If the hospital and its leaders are offended by that, they should take a hard look at themselves in the mirror and assess whether their chosen profession is the right one for them.