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COVID-19 pandemic will drive even more people to bank digitally

People’s experience with the financial services industry lags behind the experience they receive elsewhere, and the shortcomings are even more apparent during the COVID-19 pandemic, new research from MMR LIVE shows. The findings are included in the forthcoming ExperienceBuilt™ Brand Index from Atlanta-based MMR LIVE. The Index looked at how brands delivered against MMR LIVE’s Eight Principles of Experience Design. The findings are supported by new research from parent company MMR Research Associates, which found
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Western & Atlantic Railroad Book Signing at Acworth Bookstore

Author Todd DeFeo will sign copies of his new book, a history of the Western & Atlantic Railroad, during a book signing in Acworth. DeFeo will appear from 1 p.m. until 5 p.m. on Aug. 10 at the Acworth Bookstore in Acworth, Georgia. The state of Georgia chartered the Western & Atlantic in 1836 and still owns the railroad, which runs from Atlanta to Chattanooga. DeFeo, the owner of The DeFeo Groupe and editor of