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Being green … And cost conscious

Under the guise of being green, a number of hotels nationwide are no longer washing linens on a daily basis. However, as USA Today reports in today’s edition, the move also has a financial implication. “I have no issues with hotels cutting back,” the newspaper quotes one frequent traveler as saying. “Replacing my linen on a daily basis is the height of absurdity. I don’t do it at home, so why do it in my

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Spirit Airline pilots strike

ATLANTA – Spirit Airlines has canceled all flights through Thursday because of a pilots strike. Spirit Airlines, which serves Atlanta, said it “is processing future flight credits for customers for the full amount of their unflown flight purchase, and is also giving them a $100 future flight credit.” The airline also said it is doing what it can to resolve the strike. “Spirit Airlines is continuing to work with our pilot union to reach a

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Zoo Atlanta gorilla charges, breaks glass barrier

ATLANTA – Zoo Atlanta’s Willie B. Conservation Center remains closed after a 20-year-old silver back gorilla charged a glass barrier, causing it to crack, officials said. Authorities suspect the gorilla – a male named Taz – charged because he was concerned about veterinarians who were in the viewing area. A day earlier, Taz underwent what officials said was “a routine medical exam.” “Gorillas often associate their veterinarians as the ones giving vaccinations and can react

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Should that driver in the next lane be on the road?

ATLANTA – Here’s something to think about the next time you’re out on the road: an estimated 38 million Americans would fail a driver’s test if they took it today. That’s according to the 2010 GMAC Insurance National Drivers Test, which revealed that upwards of 1 in 5 licensed drivers (18.4 percent) would fail the test. The average score of the 5,202 drivers who took the test was 76.2, down from a score of 76.6

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Feds soliciting comments on peanut ban proposal

The Travel Trolley ATLANTA – Federal authorities are mulling banning airlines from distributing peanuts as snacks on airplanes, saying the move would benefit people with severe peanut allergies. The peanut proposal was among a number of consumer protections the U.S. Department of Transportation announced earlier this month. Other proposed protections include increasing the compensation airlines pay to passengers who are involuntarily bumped from flights and a requirement that airlines prominently disclose baggage fees and offer

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Airline Data: Traffic up 2.4 percent from March 2009

The Travel Trolley The Transportation Statistics reported that U.S. airlines carried 62.4 million scheduled domestic and international passengers in March 2010. That represents a 2.4 percent increase from March 2009. However, the March 2010 passenger total was 7.8 percent below that of two years ago in March 2008. BTS also reported that U.S. airlines carried 2 percent more domestic passengers in March 2010 than in March 2009. The number of international passengers on U.S. carriers

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Reed appoints airport GM search committee

ATLANTA — Atlanta Mayor Kasim Reed has appointed a committee to oversee the search for a new airport general manager. The nine-member committee — chaired by Home Depot CFO Carol Tomé — will work with a search firm, Heidrick & Struggles, to interview and recommend candidates for the post. The committee is working pro bono. “My goal is to find an individual who will continue to maintain Atlanta’s dominance as the number one passenger airport

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Study: Customer satisfaction with airlines improves

ATLANTA – Customer satisfaction with the nation’s airlines has improved, bucking a three-year downward trend, a new study suggests. According to the J.D. Power and Associates 2010 North America Airline Satisfaction Study, overall customer satisfaction with airlines increased to 673 on a 1,000-point scale. That’s up 15 points from 2009. “The fact that overall satisfaction with airlines has improved is particularly notable in light of a difficult economic year, in which add-on fees have continued

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Delta: Expanding first class on domestic flights

ATLANTA — Delta Air Lines today said it plans to make first class service available on all domestic flights longer than 750 miles — or about two and one-half hours of flight time. The service will be effective beginning this fall. “This enhanced service reflects the investment Delta is making in improving the customer experience on the ground and in the air across both our domestic and international network,” Glen Hauenstein, Delta’s executive vice president