United Airlines said it was first in on-time performance for domestic scheduled flights among America’s five largest global carriers for 2009 as measured by the U.S. Department of Transportation (DOT) and published in the Air Travel Consumer Report released.
“This performance improvement demonstrates United’s commitment to getting our customers to where they need to be safely and on time,” John Tague, president of United Airlines, said in a news release. “This is the direct result of the work we did in 2009 through good weather and bad, at each airport, and across every department and work group.”
Among this group of carriers, United climbed to first place for calendar year 2009, surpassing Delta (including its Northwest subsidiary), American, Continental and US Airways, with 81 percent of United flights arriving at their destinations within 14 minutes of the scheduled arrival time. United’s year-over-year improvement on this measure was nearly 10 percentage points, the airline said in a news release.
United last achieved top performance among America’s five largest global carriers in 2005. The five largest global carriers are defined by revenue, available seat miles or passengers flown.
