United Airlines – Page 7 – Sightseers' Delight

DOT: Five planes experience delays of three hours or more

July 9, 2010 The Travel Trolley

ATLANTA — Five flights in May experienced tarmac delays of three hours or more, the U.S. Department of Transportation reported. The delays came during the first month of new rules that stipulate airlines can only keep passengers waiting on the tarmac for three hours before it would be required to let them disembark. Four of the five flights were operated by United Airlines, according to The Associated Press. The fifth flight was a Delta Airlines

Feds soliciting comments on peanut ban proposal

June 12, 2010 The Travel Trolley

The Travel Trolley ATLANTA – Federal authorities are mulling banning airlines from distributing peanuts as snacks on airplanes, saying the move would benefit people with severe peanut allergies. The peanut proposal was among a number of consumer protections the U.S. Department of Transportation announced earlier this month. Other proposed protections include increasing the compensation airlines pay to passengers who are involuntarily bumped from flights and a requirement that airlines prominently disclose baggage fees and offer

Study: Customer satisfaction with airlines improves

June 10, 2010 The Travel Trolley

ATLANTA – Customer satisfaction with the nation’s airlines has improved, bucking a three-year downward trend, a new study suggests. According to the J.D. Power and Associates 2010 North America Airline Satisfaction Study, overall customer satisfaction with airlines increased to 673 on a 1,000-point scale. That’s up 15 points from 2009. “The fact that overall satisfaction with airlines has improved is particularly notable in light of a difficult economic year, in which add-on fees have continued

United, Continental announce merger

May 3, 2010 The Travel Trolley

Continental and United said they were planning to merge, thereby creating the world’s largest airline.

Reports: United, Continental headed toward merger

May 2, 2010 The Travel Trolley

The Travel Trolley A merger between United Airlines and Continental Airlines appears to be imminent, according to a number of media outlets. Both The Associated Press and The Wall Street Journal, among other outlets, reported the boards of both airlines approved the merger. An official announcement is expected Monday. “These two companies coming together was kismet,” Business Week quoted Ray Neidl, an independent airline analyst, as saying. “It was destined to happen because this creates

Airline Tarmac Rule Takes Effect

April 29, 2010 The Travel Trolley

Image courtesy U.S. DOT The Travel Trolley ATLANTA – Airlines can no longer keep passengers waiting on the tarmac for extended periods of time, under a new rule that took effect today. “Airline passengers deserve to be treated fairly, and this new rule will require airlines to respect the rights of their customers,” U.S. Transportation Secretary Ray LaHood said in a statement. Under the rule, airlines can only keep passengers waiting on the tarmac for

Napolitano meets with African leaders to discuss global aviation security

April 13, 2010 The Travel Trolley

Department of Homeland Security Secretary Janet Napolitano recently visited Nigeria to meet with top officials from across Africa and the International Civil Aviation Organization (ICAO) to discuss ways to bolster global aviation security.

Total air passengers in 2009 down 5.3 percent from 2008

March 31, 2010 The Travel Trolley

The number of scheduled domestic and international passengers on U.S. airlines and on flights to and from the United States on foreign airlines declined in 2009 by 5.3 percent from 2008, dropping to 769.6 million, the Department of Transportation’s Bureau of Transportation Statistics (BTS) reported.

United: Airline leads country’s five largest global carriers for domestic scheduled flights

February 19, 2010 The Travel Trolley

United Airlines said it was first in on-time performance for domestic scheduled flights among America’s five largest global carriers for 2009 as measured by the U.S. Department of Transportation (DOT) and published in the Air Travel Consumer Report released.

Akron-Canton airport has busiest January on record

February 18, 2010 The Travel Trolley

Special to The Travel Trolley GREEN, Ohio — Record snow and freezing temperatures haven’t cooled things down at Akron-Canton Airport (CAK), the airport announced. Customers from throughout the region helped CAK sizzle this January. Nearly 107,000 passengers traveled to and from CAK during the month, making it the airport’s busiest January of all time. That figure is up 4 percent compared to 2009 and beats the airport’s previous best January by 4,425 passengers which was