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Airline Data: Traffic up 2.4 percent from March 2009

June 12, 2010 The Travel Trolley
The Travel Trolley The Transportation Statistics reported that U.S. airlines carried 62.4 million scheduled domestic and international passengers in March 2010. That represents a 2.4 percent increase from March 2009. However, the March 2010 passenger total was 7.8 percent below that of two years ago in March 2008. BTS also reported that U.S. airlines carried 2 percent more domestic passengers in March 2010 than in March 2009. The number of international passengers on U.S. carriers
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Reed appoints airport GM search committee

June 11, 2010 The Travel Trolley
ATLANTA — Atlanta Mayor Kasim Reed has appointed a committee to oversee the search for a new airport general manager. The nine-member committee — chaired by Home Depot CFO Carol Tomé — will work with a search firm, Heidrick & Struggles, to interview and recommend candidates for the post. The committee is working pro bono. “My goal is to find an individual who will continue to maintain Atlanta’s dominance as the number one passenger airport
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Study: Customer satisfaction with airlines improves

June 10, 2010 The Travel Trolley
ATLANTA – Customer satisfaction with the nation’s airlines has improved, bucking a three-year downward trend, a new study suggests. According to the J.D. Power and Associates 2010 North America Airline Satisfaction Study, overall customer satisfaction with airlines increased to 673 on a 1,000-point scale. That’s up 15 points from 2009. “The fact that overall satisfaction with airlines has improved is particularly notable in light of a difficult economic year, in which add-on fees have continued
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Delta: Expanding first class on domestic flights

June 10, 2010 The Travel Trolley
ATLANTA — Delta Air Lines today said it plans to make first class service available on all domestic flights longer than 750 miles — or about two and one-half hours of flight time. The service will be effective beginning this fall. “This enhanced service reflects the investment Delta is making in improving the customer experience on the ground and in the air across both our domestic and international network,” Glen Hauenstein, Delta’s executive vice president
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Port Columbus Passenger Activity Continues To Stabilize

June 9, 2010 The Travel Trolley
Special to The Travel Trolley COLUMBUS, Ohio – Passenger activity at Port Columbus International Airport showed a slight increase in April, officials said. Statistics released during a recent meeting of the Columbus Regional Airport Authority Board of Directors show that in April Port Columbus had a 0.8 percent increase in passengers compared to the previous year. A total of 529,496 passengers traveled through Port Columbus in April compared to 525,223 in April 2009. Year-to-date 1,957,333