Sightseers’ Delight started publishing in June 2016. The site, published by The DeFeo Groupe, collects and curates content about places where historical events large and small happened. The site builds off the legacy of The Travel Trolley, which launched in June 2009. The site aimed to be a virtual version of the trolley tours offered in so many cities.
ATLANTA – Customer satisfaction with the nation’s airlines has improved, bucking a three-year downward trend, a new study suggests. According to the J.D. Power and Associates 2010 North America Airline Satisfaction Study, overall customer satisfaction with airlines increased to 673 on a 1,000-point scale. That’s up 15 points from 2009. “The fact that overall satisfaction with airlines has improved is particularly notable in light of a difficult economic year, in which add-on fees have continued
Americans prefer to drive, and airlines generally lag behind the alternatives, a new survey revealed. Here some other interesting findings from a new Morning Consult report.
A number of organizations this week submitted signatures from more than 50,000 travelers on a petition urging the U.S. Department of Transportation (DOT) to require airlines to share all of their ancillary fees through every booking channel in which they participate. “Only two weeks ago, we asked travelers to tell us how they felt about hidden airline fees, and we opened a floodgate,” Kevin Mitchell, chairman of the Business Travel Coalition (BTC), said in a
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