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Survey shows increased use of Twitter, Facebook by state DOTs

Results of a new survey show that a growing number of state transportation departments (DOTs) are communicating critical news and information with travelers using Twitter, Facebook and other social media. The American Association of State Highway and Transportation Officials’ (AASHTO) survey of 32 state DOTs finds that 26 states (or 81 percent) are now using Twitter to communicate with travelers when major traffic incidents or severe weather such as snow storms, hurricanes and tornadoes force